Shipping Policy
At AntisoftShopee.store, we are committed to ensuring a seamless and reliable shopping experience for our customers. This Shipping Policy outlines the terms and conditions for the shipment of products purchased from our website.
1. Shipping Methods
We offer the following shipping methods to cater to our customers’ needs:
- Digital Products: Delivered instantly via email to the registered email address after successful payment verification.
- Physical Products: Shipped through trusted courier services with tracking options available.
2. Shipping Destinations
We currently ship to the following regions:
- Domestic (India): Delivery available across all states and union territories.
- International: Selected regions as specified during the checkout process.
3. Shipping Costs
- Digital Products: No shipping charges.
- Physical Products: Shipping costs are calculated based on the delivery location, product weight, and shipping method selected during checkout. Any applicable fees will be displayed before payment.
4. Delivery Timeframes
- Digital Products: Delivery within a few minutes to a maximum of 24 hours after order confirmation.
- Physical Products: Estimated delivery times vary by location and will be provided at checkout. Typical delivery times are:
- Domestic: 5-7 business days.
- International: 7-15 business days.
5. Order Tracking
For physical products, tracking information will be provided via email once the order is shipped. Customers can use the tracking number to monitor the shipment’s progress.
6. Shipping Restrictions
We do not ship physical products to the following:
- Remote or restricted areas not serviced by our courier partners.
- Countries or regions where import/export restrictions apply.
7. Lost or Damaged Shipments
- Lost Shipments: If your shipment does not arrive within the expected timeframe, please contact our support team at info@antisoftshopee.store for assistance.
- Damaged Shipments: If a product arrives damaged, notify us within 48 hours of receipt with supporting images and order details. We will resolve the issue promptly.
8. Changes to Shipping Information
Customers can request changes to the shipping address before the order is shipped. Once shipped, address modifications are not possible.
9. Contact Us
For questions or concerns related to our Shipping Policy, please contact us at:
- Email: info@antisoftshopee.store
- Website: www.antisoftshopee.store